Lessons from the Nordstrom Way: How Companies Are Emulating the #1 Customer Service Company

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Material type: Text

TextPublication details: New York John Wiley & Sons, Inc. 2001Description: 226pISBN:

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Holdings
Item type	Current library	Item location	Collection	Call number	Status	Date due	Barcode	Item holds
Book	NIMA Knowledge Centre	6th Floor Reading Zone	General	658.812 SPE (Browse shelf(Opens below))	Available		M11636

Total holds: 0

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