The Loyalty Effect: The Hidden Force Behind Growth, Profits and Lasting Value

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Material type: Text

TextPublication details: Boston Harvard Business Review Press 1996Description: 323pISBN:

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Holdings
Item type	Current library	Item location	Collection	Call number	Status	Date due	Barcode	Item holds
Book	NIMA Knowledge Centre	6th Floor Reading Zone	General	658.812 REI (Browse shelf(Opens below))	Available		M01318

Total holds: 0

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Previous	658.812 RAM Customer Relationship Management: A Key to Corporate Success	658.812 RAP Up the Loyalty Ladder: Turning Sometime Customers into Full-time Advocates of Your Business	658.812 RED Redefining Customer Value	658.812 REI The Loyalty Effect: The Hidden Force Behind Growth, Profits and Lasting Value	658.812 REI Loyalty Rules!: How Today’s Leaders Build Lasting Relationships	658.812 REI The Ultimate Question: Driving Good Profits and True Growth	658.812 REI Value-Added Customer Service: The Employee's Guide For Creating Satisfied Customers	Next

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