The Real -Time Contact Center: Strategic, Tactics and Technologies for Building a Portable Service and Sales Operation

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Material type: Text

TextPublication details: New York AMACOM 2005Description: 221pISBN:

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Holdings
Item type	Current library	Item location	Collection	Call number	Status	Date due	Barcode	Item holds
Book	NIMA Knowledge Centre	9th Floor Reading Zone	General	384 FLU (Browse shelf(Opens below))	Available		M0020186

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