Simply Better: Winning and Keeping Customers by Delivering What Matters Most

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Material type: Text

TextPublication details: USA A Harvard Business Review 2004Description: 216pISBN:

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Holdings
Item type	Current library	Item location	Collection	Call number	Status	Date due	Barcode	Item holds
Book	NIMA Knowledge Centre	6th Floor Reading Zone	General	658.812 BAR (Browse shelf(Opens below))	Available		M0028541

Total holds: 0

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Previous	658.812 BAR Customer Relationship Management	658.812 BAR Finding the Profit in Customer Satisfaction: Translating Best Practices into Bottom-Line Results	658.812 BAR Sense and Respond: The Journey to Customer Purpose	658.812 BAR Simply Better: Winning and Keeping Customers by Delivering What Matters Most	658.812 BAS Customer Culture: How FedEx and Other Great Companies Put the Customer First Every Day	658.812 BEL Dealing with The Customer From Hell: A Survival Guide	658.812 BER The Eternal E-Customer: How Emotionally Intelligent Interfaces can Create Long-Lasting Customer Relationships	Next

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