Grolier Business Library: Delivering Customer Service: How to Win a Competitive Edge through Managing Customer Relationships Successfully

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Material type: Text

TextPublication details: Hong Kong Grolier International Inc. 1999Description: 179pISBN:

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Holdings
Item type	Current library	Item location	Collection	Call number	Status	Date due	Barcode	Item holds
Reference Book	NIMA Knowledge Centre	6th Floor Silence Zone	Reference	658.03 GRO (Browse shelf(Opens below))	Not For Loan		M10810

Total holds: 0

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Previous	658.03 GRO Grolier Business Library: Conducting Effective Negotiations: How to Get the Deal You Want	658.03 GRO Grolier Business Library: Conducting Staff Appraisals: How to Manage the Process for the Benefit of Both the Organisation and its Individual Members	658.03 GRO Grolier Business Library: Dealing with Your Bank: How to Assert Yourself as a Paying Customer	658.03 GRO Grolier Business Library: Delivering Customer Service: How to Win a Competitive Edge through Managing Customer Relationships Successfully	658.03 GRO Grolier Business Library: How to Communicate at Work: Making a Success of Your Working Relationships	658.03 GRO Grolier Business Library: How to Employ and Manage Staff: A Practical Handbook for Managers and Supervisors	658.03 GRO Grolier Business Library: How to Manage a Sales Team: A Practical Guide to Sales Leadership	Next

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