Case Studies in Information Technology and Systems Vol. - I

Table of Contents AIG's E-Business Risk Insurance Solutions BEA Weblogic - 'Personalizing' the World Wide Web Dell.Com - Managing the Electronic Supply Chain Effectively Dow Chemicals' Customer-Centric E-Business Strategy ERP Implementation at BPCL ERP Implementation Failure at HP Executing E-Business Strategies - The GE Way Fabmart's E-Tailing Model Ford's E-Business Strategy Google.Com - The World's Number One Internet Search Engine Gyandoot - An E-Government Initiative in India Knowledge Management @ Xerox Corp. Knowledge Management @Tata Steel Knowledge Sharing Initiatives at the World Bank - Creating a 'Knowledge Bank' Marriott's Customer-Focused E-Business Strategy Merrill Lynch's IT Initiatives PayPal.Com's Business Model Sciquest.Com's B2B E-Marketplace SCM and ERP Software Implementation at Nike - From Failure to Success The eCitizen Portal - Integrating Government Services Online in Singapore The eSeva Project - Providing G2C Services in Andhra Pradesh (India) University of Phoenix Online - #1 Provider of Online Education