Case Studies in Organizational Communication: Ethical Perspectives and Practices

Table of Contents 1. Ethical Challenges and Dilemmas in Organizations: A Case Study Approach 2. Ethical Perspectives and Practices ALIGNMENT Case Study 1: The Ethics of the "Family Friendly" Organization: Challenges and Tensions Related to Multiple Life Perspectives Case Study 2: The Wal-Mart Way: Community Service or Sneaky Exploitation? Case Study 3: Working at Home and Playing at Work: Using ICTs to Break Down the Barriers Between Home and Work Case Study 4: The Bush Team's Moral Ethos: An Ethical Critique of the Iraq War DIALOGIC COMMUNICATION Case Study 5: The National College Registration Board: A Case Study in Organizational Legitimacy Case Study 6: The Sulzer Hip Replacement Recall Crisis: A Patient's Perspective Case Study 7: The Circle of Truth: An Examination of Values, Truth-Telling and Alignment at Mount Carmel Health PARTICIPATION Case Study 8: Ethical Storm or Model Workplace ? Case Study 9: Keeping It Real: Race, Difference and Corporate Ethics at Coca-Cola Case Study 10: Is Agriculture Spinning Out of Control? A Case Study of Buckeye Egg Farm: Environmental Communication, News Frames and Social Protest TRANSPARENCY Case Study 11: "Moral" Leadership in the Catholic Church: Loss of Credibility and Organizational Support Amidst Charges of Sexual Abuse Case Study 12: Whose Ethics? Whose Leadership? Revenue Sports and University Integrity Case Study 13: Tricking Your Customers Without Cheating Them: Minimal Details as an Information Strategy Case Study 14: Corporate Ethics in the Pharmaceutical Industry: The Lipobay/Baycol Case of Bayer ACCOUNTABILITY Case Study 15: Should We Stop Using the Letter C? Three Key Players Respond to the February 1, 2003, Columbia Shuttle Events Case Study 16: Blaming the Dead: The Ethics of Accident Investigation in Wildland Firefighting Case Study 17: Why Companies Tell Lies in Business: A Japanese Case in the Food Industry COURAGE Case Study 18: "Call 'Em Like We See 'Em": Responding to Unfair and Unethical Charges Case Study 19: Nothing Fishy Going on Here: The Ethics of Openness, Culture and Strategies Case Study 20: Showdown at University Baptist Church Case Study 21: Purifying an Image: Baxter International and the Dialyzer Crisis Afterword: Casework and Communication about Ethics: Toward a Broader Perspective on Our Lives, Our Careers, Our Happiness and Our Common Future