TY  - BOOK
AU  - Gupta, Alpana
AU  - Gupta, S. M.
TI  - Effective Business Communication
SN  - 9788130933634
U1  - 658.45 
PY  - 2016///
CY  - New Delhi
PB  - Viva Books Private Limited
KW  - Business Communication
N1  - 1. What is Communication
2. Media and Types of Communication
3. Qualities of Good Communication
4. Organisational Communication
5. Listening
6. Phonetic Symbols and Transcription
7. Conversational English
8. Group Discussions
9. How to Face Interviews
10. Seminar Presentations
11. How to Conduct a Meeting
12. Business Proposals
13. Paragraph Writing
14. Essay Writing
15. Cross Cultural Communication
16. Development of Soft-Skills
17. Negotiations
18. Functional English for Business
19. Resume Writing
20. Business Letter Writing
21. E-mail Messages
22. Telephone Etiquette
23. Business Vocabulary
24. Sundry Vocabulary
25. Words Often Confused
26. List of Words that are Generally Misspelt/Mispronounced
Appendix I: Abbreviations
Appendix II: Punctuation Review
Appendix III: Common Errors in Business Writing
Appendix IV: Questions on Communication
ER  -