TY - BOOK AU - Lipman, Victor TI - The Type B Manager: Leading Successfully in a Type a World SN - 9780735205437 U1 - 658.4092 PY - 2015/// CY - New York PB - Prentice Hall Press KW - Leadership KW - Executive Ability KW - Management KW - Supervision of Employees N1 - Part I: The big picture 1. People leave managers, not companies 2. The ABCs of Types A and B Part II: Managing for productivity 3. Motivating and demotivating: The power of beer 4. Management without high standards isn't management at all 5. "Bring me my shoes": Communicating without alienating 6. All good managers lead by example 7. Team building: Find me a good cat herd 8. The best managers I know were introverts 9. The difference between management and leadership is overrated 10. Evaluating without demoralizing 11. Small things made a big difference 12. Running meetings to increase productivity, not profanity 13. Employee development: Critical and neglected 14. In praise of praise 15. Managing people who are hard to manage 16. The fine art of managing conflict 17. Standing firm on accountability 18. The one-word key to effective delegation 19. Trust and respect 20. The performing arts 21. The joy of feeling valued 22. Self-awareness: All managers need it 23. Get help when you need to 24. Take care of your people and they'll take care of you Part III: Putting it together 25. For Type A managers: Boosting the B (turning down the volume) 26. For Type B managers: Adjusting the A (turning up the volume) 27. The balance benefit 28. How to make good management hires 29. Many hats 30. Your own skin ER -