TY  - BOOK
AU  - Shankman, Peter
AU  - Kelly, Karen
TI  - Nice Companies Finish First: Why Cutthroat Management is Over - and Collaboration is in
SN  - 9780230341890
U1  - 658 
PY  - 2013///
CY  - New York
PB  - Palgrave Macmillan
KW  - Organizational Effectiveness
N1  - 1. What’s so great about being a nice guy?
2. The nine warning signs of a hopeless jerk
3. Trait # 1: Enlightened self interest
4. Trait # 2: The accessibility factor
5. Trait # 3: Strategic listening
6. Trait # 4: Good Stewardship
7. Trait # 5: 360 Loyalty
8. Trait # 6: Glass-Half-full POV
9. Trait # 7: Customer Service-Centric\
10. Trait # 8:Merit-Based Competitor
11. Trait # 9: Gives a Damn
Conclusion: Nice guys (and gals) are the future of business
ER  -