TY - BOOK AU - Battistella, Edwin L. TI - Sorry About That: The Language of Public Apology SN - 9780199300914 U1 - 158.2 PY - 2014/// CY - Oxford PB - Oxford University Press KW - Apologizing - Linguistic Analysis N1 - The scope of apologies How apologies succeed and fail How we literally apologize Sorry, regrets, and more True confessions Verbal self-defense National apologies International apologies Why we apologize, or don't Apology in American culture. A reader's guide to analyzing apologies ER -