TY  - BOOK
AU  - Mohla, Neeta
TI  - Human Drama Inc.: Emotional Intelligence in the Workplace
SN  - 9789351502906
U1  - 158.7 
PY  - 2015///
CY  - New Delhi
PB  - Sage Publications India Pvt. Ltd.
KW  -  Emotional Intelligence - Social Interaction. 
N1  - Foreword /​ by Abad Ahmad
Acknowledgements
Act 1. Knowing the script : do you understand your character and role? Act 2. Lights! camera! action! : are you staying on track? Act 3. Winning awards : are you driving and enjoying your success? Act 4. Cast and crew : are you working in tandem with the team? Act 5. Encore! are you building strong equations?
Scene 1 Building bridges, not walls
Scene 2 Becoming part of a larger whole
Emotional intelligence in action
Emotional intelligence and change
Emotional intelligence and conflict
Emotional intelligence and customer service
Emotional intelligence and productivity
Emotional intelligence and performance management
Emotional intelligence and inspiration
Conclusion
ER  -