TY  - BOOK
AU  - Hartley, Mary
TI  - The Power of Listening: Build Richer and Stronger Relationships – Personal and Professional!
SN  - 9788184958034
U1  - 153.68 
PY  - 2016///
CY  - Mumbai
PB  - Jaico Publishing House
KW  - Interpersonal Communication
N1  - 1. The Importance of Listening
2. Why We Don’t Listen Well
3. Tuning in to the Other Person
4. Ways of Responding
5. Asking Good Questions
6. Keeping it Going
7. Listening and Body Language
8. Listening in Challenging Situations
ER  -