TY - BOOK AU - Milne, Pamela E. TI - The People Skills Revolution Handbook: A Step by Step Approach to Developing Sophisticated Skills SN - 9788130930466 U1 - 158.2 PY - 2015/// CY - New Delhi PB - Viva Books Private Limited KW - Social Interaction - Interpersonal Communication N1 - The continuum of interpersonal skills The impact of negative beliefs Transforming negative beliefs Selecting positive beliefs Impoverished interpersonal skills Assertiveness Influencing Negotiation Conciliation Taking a stand Making peace Starting a revolution Next steps ER -