TY - BOOK AU - Chakravarti, Amitav AU - Thomas, Manoj TI - Why People (Don’t) Buy: The Go and Stop Signals SN - 9781137466679 U1 - 658.8342 PY - 2015/// CY - New York PB - Palgrave Macmillan KW - Consumer Behavior KW - Marketing Research N1 - 1. Three causes Why successful consumer insights are still a hit-or-miss affair 2. The 100 calories paradox An insightful packaging innovation 3. Pricing disaster at JC Penney Know how your price cues operate 4. Tata Nano, the world's cheapest car Low price can backfire 5. When not to discount Inexpensive wines and employee discount for everyone 6. Avoid discordant pricing Do you know your consumer's mindset? 7. Paying for medicines and Tickle Me Elmo Beware of unfairness cues 8. Credit cards and obesity Small changes, big side effects 9. Why paying people to donate blood does not pay Insights for public policy and prosocial behavior 10. Five steps to actionable consumer insights How to lead and manage the insights process ER -