TY  - BOOK
AU  - Besterfield, Dale H.
AU  - Besterfield-Michna, Carol
AU  - Besterfileld-Sacre, Mary
AU  - Besterfield, Glen H.
AU  - Urdhwareshe, Hemant
AU  - Urdhwareshe, Rashmi
TI  - Total Quality Management
SN  - 9789332534452
U1  - 658.4013 
PY  - 2016///
CY  - Delhi
PB  - Pearson India Education Services Pvt. Ltd.
KW  - Total Quality Management
ER  -