TY - BOOK AU - Mohanakrishnan, S. TI - The Way... to the Practice of Total Quality Management SN - 9788185984667 U1 - 658.4013 PY - 2014/// CY - Madras PB - Productivity and Quality Publishing Pvt. Ltd. KW - Total Quality Management N1 - 1. Introduction To Total Quality Management 2. 5S-Creating a Total Quality Environment 3. Total Employee Involvement 4. Standardization 5. Daily Management 6. Policy Management 7. Human Resource Development in TQM Way 8. Way Forward.. 9. Annexure I: QC Story- The Art of Rotating PDCA 10. Annexure II: QC Story – A Case Study 11. Annexure III : Dr. Deming’s Fourteen Points for Management 12. Annexure IV: Deming Cycle in Daily Life 13. Epilogue 14. Glossary 15. Bibliography 16. Certain Key words and their meanings 17. Logic behind icons: The Story of Treasure Hunt 18. Index ER -