TY - BOOK AU - Patel, Suresh TI - The Global Quality Management System: Improvement Through Systems Thinking SN - 9781498739801 U1 - 658.4013 PY - 2016/// CY - Boca Raton PB - CRC Press KW - Quality Control - Management KW - Total Quality Management KW - System Analysis N1 - 1. Homage to Quality and Lean Six Sigma Gurus 2. Quality Management System as a Management Strategy 3. Quality Management System 4. Identification and Improvement of Processes 5. Global Quality Audit Processes 6. Global Quality Management System Processes 7. Fast Customer Response 8. Problem Solving 9. Drill Deep/Drill Wide Method for Permanent Corrective Action 10. Quality Operating System: The Engine That Perpetuates Continuous Improvement 11. Conclusion ER -