TY - BOOK AU - Das, Ajay TI - An Introduction to Operations Management: The Joy of Operations SN - 9780765645821 U1 - 658.5 PY - 2016/// CY - New York PB - Routledge KW - Production Management KW - Industrial Management N1 - Part I: Operations Management and You 1.1.What, Exactly, Is Operations Management? 1.2.Why Is Operations Management Important? 1.3.How Is It Done? 1.4.Was It Done Right? 1.5.Current Trends in Operations Management 1.6.How to Read the Book Part II: Designing Products and Processes 2.Product Design 2.1.What Is Product Design? 2.2.Why Is Design Important? 2.3.How to Design? 2.4.Have We Done a Good Job? 2.5.Current Trends in Design 2.6.Conclusion 3.Process and Service Design 3.1.What Is Process Design? 3.2.What Is Service Design? 3.3.How Is It Done? 3.4.Trends in Service and Process Design 3.5.Conclusion Part III: Managing Processes 4.Managing Processes 4.1.What Is Process Management? 4.2.Why Is Process Management Important? 4.3.How Are Processes Managed? 4.4.Was It Done Right? 4.5.Trends in Process Management 4.6.Conclusion Part IV: Improving Process Performance 5.Business Forecasting 5.1.What Is Business Forecasting? 5.2.Why Is Forecasting Important? 5.3.How to Make a Forecast? 5.4.Was It Done Right? 5.5.Current Trends in Forecasting 5.6.Conclusion 6.Capacity Planning 6.1.What Is Capacity Planning? 6.2.Why Is Capacity Planning Important? 6.3.How Is Capacity Planning Done? 6.4.Was It Done Right? 6.5.Current Trends in Capacity Planning 6.6.Conclusion 7.Managing Capacity 7.1.What Is Capacity Management? 7.2.Why Is Capacity Management Important? 7.3.How Is Capacity Managed? 7.4.Was It Done Right? 7.5.Trends in Capacity Management 7.6.Conclusion 8.Managing Inventory 8.1.What Is Inventory Management? 8.2.Why Is Managing Inventory Important? 8.3.How Can We Best Manage Our Inventory? 8.4.Was It Done Right? 8.5.Current Trends in Managing Inventory 8.6.Conclusion 9.Managing Quality 9.1.What Is Quality? Contents note continued: 9.2.Why Is Quality Important? 9.3.How Is It Done? 9.4.Was It Done Right? 9.5.Current Trends in Quality Management 9.6.Conclusion 10.Supply Chain Design 10.1.What Is Supply Chain Design? 10.2.Why Is Supply Chain Design Important? 10.3.How to Design a Supply Chain 10.4.Was It Done Right? 10.5.Current Trends in SCD 10.6.Conclusion 11.Managing Supply Chains 11.1.What Is Supply Chain Management? 11.2.Why Is Supply Chain Management Important? 11.3.How to Manage a Supply Chain 11.4.Was It Done Right? 11.5.Current Trends in Supply Chain Management 11.6.Conclusion Part V: Finding the Right Location 12.Location Decisions 12.1.What Is Location? 12.2.Why Is Location Important? 12.3.How to Make Location Decisions 12.4.Was It the Right Choice of Location? 12.5.Current Trends in Location 12.6.Conclusion Part VI: Working with Projects 13.Managing Projects 13.1.What Is Project Management? 13.2.Why Is Project Management Important? 13.3.How Is It Done? 13.4.Was It Done Right? 13.5.Current Trends in Project Management 13.6.Conclusion ER -