TY  - BOOK
AU  - Patterson, Kerry
AU  - Grenny, Joseph
AU  - Mcmillan, Ron
AU  - Switzler, Al
TI  - Crucial Conversations: Tools for Talking When Stakes are High
SN  - 9781259005213
U1  - 153 
PY  - 2014///
CY  - New Delhi
PB  - McGraw Hill Education (India) Private Limited
KW  - General
ER  -