TY  - BOOK
AU  - Liedtka, Jeanne
AU  - King, Andrew
AU  - Bennet, Kevin
TI  - Solving Problems with Design Thinking: Ten Stories of What Works
SN  - 9780231163569
U1  - 658.4 
PY  - 2013///
CY  - New York
PB  - Columbia University Press
KW  - Industrial Management
N1  - 
        1. Dispelling the Moses Myth
        2. Reimagining the Trade Show Experience at IBM
        3. Postmerger Integration at Suncorp
        4. Transforming B2B Customer Engagement at 3M
        5. Rethinking Strategic Planning at SAP
        6. Redesigning the Customer Contact Center at Toyota
        7. Social Networking at Me You Health
        8. Industry Collaboration in Financial Services with the FiDJI Project
        9. Rethinking Subsidized Meals for the Elderly at The Good Kitchen
        10. Engaging the Citizens of Dublin
        11. Scaling a Design Thinking Competency at Intuit
        12. Where Do We Go from Here?
        Postscript
ER  -