TY  - GEN
AU  - Okes, Duke 
TI  - Root Cause Analysis: the core of problem Solving and Corrective Action
SN  - 9780873897648
U1  - 658.403 
PY  - 2009///
CY  - Milwaukee, USA
PB  - American Society for Quality (ASQ)
KW  - Management
KW  - Problem solving
KW  - Root cause analysis
KW  - Decision making
ER  -