TY - BOOK AU - Harvard Business Review TI - HBR Guide to Emotional Intelligence SN - 9781633692725 U1 - 158.7 PY - 2017/// CY - Massachusetts PB - Harvard Business School Publishing KW - Psychology - Industrial KW - Emotional Intelligence N1 - 1. What is Emotional Intelligence? 2. Self-Awareness: Understand Your Emotions, Know Your Behaviors 3. Manage Your Emotions 4. Everyday Emotional Intelligence 5. Dealing with Difficult People 6. Understand Empathy 7. Build Your Resilience 8. Developing Emotional Intelligence on Your Team ER -