TY - BOOK AU - Rocha Lona, Luis AU - Garza Reyes, Jose Arturo AU - Kumar, Vikas TI - Building Quality Management Systems:Selecting the Right Methods and Tools SN - 9781138628304 U1 - 658.4013 PY - 2017/// CY - USA PB - CRC Press KW - Mechanical Engineering N1 - Preface Acknowledgements About the Authors Abbreviations Introduction Business Excellence Models Process Management Quality Management Systems and Business Processes Diagnostic Strategic Quality Planning Building the QMS and Business Improvement Plan by Selecting the Right Models, Methods, and Tools QMS Implementation QMS and Business Processes Evaluation Beyond Quality Management Systems Index ER -