TY  - BOOK
AU  - Barsalou, Matthew A.
TI  - The Quality Improvement Field Guide: Achieving and Maintaining Value in Your Organization
SN  - 9781498745741
U1  - 658.4013 
PY  - 2016///
CY  - Boca Raton
PB  - CRC Press Taylor & Francis Group
KW  - Total Quality Management
KW  - TQM
N1  - 1. An Introduction to Quality
2. Quality Management
3. Quality Deployment
4. Quality Tools
5. Failure Prevention and Detection
6. Measurement System Analysis
7. Statistics for Quality Control
8. Continuous Quality Improvement
9. Complaints Management
10. Measuring Devices
ER  -