TY  - BOOK
AU  - Bliss, Jeanne
TI  - Would You Do That to Your Mother?: The "Make Mom Proud" Standard for How to Treat Your Customers
SN  - 9780735217812
U1  - 658.812 
PY  - 2018///
CY  - New York
PB  - Portfolio / Penguin
KW  - Customer relations
N1  - 1.	Picture Your Mom
2.	Be the Person / Raised You to Be
3.	Don't Make Me Feed You Soap!
4.	Put Others Before Yourself
5.	Take the High Road
6.	Stop the Shenanigans!
7.	Join the Movement to #MakeMomProud!

ER  -