TY - ADVS AU - Carroll, Charles T. TI - Six Sigma for Powerful Improvement: A Green Belt DMAIC Training System With Software Tools and a 25-Lesson Course SN - 9781138198326 U1 - MC0998 PY - 2017/// CY - Boca Raton PB - CRC Press Taylor & Francis Group KW - Six Sigma (Quality Control Standard) N1 - Part I - Define Phase 1. Dene Phase Overview 2. Identify Preliminary Requirements: Step 1 3. Tool Training: Voice of the Customer 4. Develop Team Charter: Step 2 5. Dene a High-Level Process Map: Step 3 Part II - Measure Phase 6. Measure Phase Overview 7. Select Critical-to-Quality Characteristics: Step 4 8. Tool Training: Excel Quality Function Deployment Workbook 9. Dene Performance Standards: Step 5 10. Tool Training: 7 Process Improvement Tools 11. Establish Data Collection Plan and Measurement System Analysis: Step 6 Part III - Analyze Phase 12. Analyze Phase Overview 13. Establish Process Capability: Step 7 14. Dene Performance Objectives: Step 8 15. Identify Sources of Variation and Waste (Problems): Step 9 16. Tool Training: Change Acceptance Management 17. Tool Training: Project Solution Recommendation Package Tool Part IV - Improve Phase 18. Improve Phase Overview 19. Experimenting and Piloting: Step 10 (Screen Potential Causes) and Step 11 (Discover Variable Relationships) 20. Confirming Solutions, Setting Tolerances, and Documenting: Step 12 Part V - Control Phase 21. Control Phase Overview 22. Validate Measurement System and Confirm Solution to Management: Step 13 23. Build Process Control Plan: Step 14 24. Transfer Solution to Process Owner and Close Project: Step 15 ER -