TY - BOOK AU - O'Halloran, Robert M. AU - Jarvis, Ken AU - Allen-Chabot, Amy TI - Cases in Hospitality and Tourism Management SN - 9788131721063 U1 - 647.94​071 PY - 2008/// CY - Noida PB - Pearson India Pvt. Ltd. KW - Management - Tourismus N1 - 1. Menu extensions in a fast food operation 2. The waitress with a nose ring 3. Menu changes resulting from food delivery shortages 4. The case of the excessively busy line cook 5. The redesign of a school cafeteria 6. The employee whose personal habits defy sanitation guidelines 7. Marketing ingenuity and product development 8. Vending opportunities 9. The buses are coming! A management planning case study 10. Rebidding the contract 11. Leadership expectations at the Benson Hotel 12. Labor productivity: a hotel case study 13. Partnership marketing: the Forte Hotels exemplar 14. Hotel recruitment in a rural environment: making lemonade from lemons 15. Franchise services evaluation 16. The Madison Hotel in Memphis: a case study in the creation and development of a boutique hotel 17. A fresh start at the Rainbow Golf Resort 18. Blue Thistle Country Club 19. Work morale and motivation 20. The Adirondacks: human and nature tourism partnership 21. Developing Jordanian tourism products and services 22. Mount Evans scenic byway: is it being loved to death? Or is this a business opportunity? 23. Border tourism synergies in the North Country: New York and Quebec ER -