TY  - BOOK
AU  - Pynchon, Victoria
AU  - Kraynak, Joe
TI  - Success as a Mediator for Dummies
SN  - 9788126541355
U1  - 347.09 
PY  - 2012///
CY  - New Delhi
PB  - Wiley India Pvt. Ltd.
KW  - Negotiation - Conflict management
N1  - 1.	Acquiring the keys to mediation success
2.	Becoming a master mediator
3.	Improving your success rate
4.	Launching your own mediation practice
5.	The part of tens
ER  -