TY - BOOK AU - Mehra, Payal TI - Business Communication for Managers SN - 9789332576643 U1 - 658.45 PY - 2017/// CY - Noida PB - Pearson Education India Pvt. Ltd KW - Business Communication N1 - 1. Introduction to Business Communication 2. Theories of Interpersonal and Organizational Communication 3. Interpersonal Communication 4. Analysing Transactions: The Units of Communication 5. The Language of Persuasion 6. Communicating in a Diverse Work Environment 7. Crisis Communication Strategies 8. Business Meetings and Negotiations 9. Preparing and Delivering Presentations 10. Introduction to Business Writing 11. The Writing Strategy 12. Business Letters, Memorandums, and E-Mails 13. Planning, Composing, and Writing Reports 14. Employment Communication ER -