TY - BOOK AU - Belker, Loren B. AU - McCormick, Jim AU - Topchik, Gary S. TI - The First Time Manager SN - 9781404112049 U1 - 658.302 PY - 2018/// CY - New Delhi PB - HarperCollins Publishers India Ltd. KW - Supervision of Employees - Office Management N1 - 1. The road to management 2. Starting out 3. Building trust and confidence 4. Show your appreciation 5. Being an active listener 6. The new manager's job and pitfalls to avoid 7. Dealing with your superiors 8. Choosing a managerial style of your own 9. Building team spirit 10. Managing problem employees 11. Hiring and interviewing 12. Training team members 13. Managing change : dealing with resistance 14. Disciplining the employee 15. "Oh my God! I can't fire anyone!" 16. Having a legal awareness 17. No secrets 18. The human resources department 19. The current state of loyalty 20. Is there such a thing as motivation? 21. The generation gap 22. Writing job descriptions 23. Doing performance appraisals 24. Salary administration 25. Having emotional intelligence 26. Developing a positive self-image 27. Managing your own time 28. The written word 29. The grapevine 30. Your best friend : delegation 31. A sense of humor 32. Managing, participating in, and leading meetings 33. Taking center stage : the role of public speaking in your career 34. Coping with stress 35. Having balance in your life 36. A touch of class. 37. A Sense of Humor 38. Managing, Participating in, and Leading Meetings 39. Taking Center Stage: The Role of Public Speaking in Your Career 40. A Few Body Language Insights PART SIX: The Complete Person 41. Coping with Stress 42. Having Balance in Your Life 43. A Touch of Class ER -