TY  - BOOK
AU  - Hutchins, David
TI  - Quality Beyond Borders: Dantotsu or How to Achieve Best in Business
SN  - 9781138565104
U1  - 658.4013 
PY  - 2019///
CY  - Oxon
PB  - Routledge
KW  - Total Quality Management
N1  - 1.	What is quality?
2.	The role of people in quality
3.	The role of monitoring and measuring in making quality decisions
4.	Business performance improvement
5.	Quality related legislation and regulation
6.	New product development
7.	Supply chain management
8.	Where do we go from here?
ER  -