TY - BOOK AU - Guha, Ajoy K. TI - Credit and Collection Management: Collect Your Dues and Overdues Without Losing the Customers SN - 9789387925595 U1 - 658.882 PY - 2018/// CY - New Delhi PB - Viva Books Private Limited KW - Credit KW - Collecting of Accounts N1 - 1. The Challenge 2. Credit And Collection Management — The Name Of The Game 3. The Winning Team — Collecting Money Is Everybody’s Business 4. Terms Of Payment — Our Money In Our Pocket At The Agreed Time 5. Credit Verification — Will They Pay? They Will, If 6. Order Acceptance And Control — Qualifying The Understanding 7. The Game Of Debit And Credit – Now With Computers 8. In How Many Ways Can I Collect Our Money? 9. Sales Administration — First Things First – Tools For The Job 10. Collection Planning — The Game Plan 11. Empower Yourself — The Rights Of The Supplier 12. The Art Of Collection — Collect The Money But Keep The Customer 13. The Art Of Collection — Over Dues – The Difficult Ones 14. The Art Of Collection — The Legal Path As Last Resort 15. Management Information System — Reports: The Facts 16. Audits — The Long Arm Of The Law 17. Service Industry — Selling The Invisible ER -