TY - BOOK AU - Hague, Paul TI - The Business Models Handbook: Templates, Theory and Case Studies SN - 9780749481872 U1 - 658.4012 PY - 2019/// CY - London PB - Kogan Page Limited KW - Business Planning - Strategic Planning N1 - 1. Introduction – An overview of business and marketing models 2. The 4Ps – How to design your marketing mix 3. ADL matrix – Strengthening a product portfolio or strategic business units 4. AIDA – A business model for improving marketing communications 5. Ansoff matrix – How to grow your company 6. Benchmarking – Setting targets for business and marketing KPIs 7. Blue ocean strategy – Kick-starting innovation and new product development 8. Boston Consulting Group (BCG) matrix – Planning a product portfolio or multiple strategic business units 9. Brand audit – Improving the strength of a brand 10. Competitive intelligence – Assessing market strengths and weaknesses 11. Conjoint analysis – Assessing optimum pricing and the value of component parts 12. Customer journey maps – Assessing the current performance of marketing and sales processes 13. Customer lifetime value – Estimating customer spend over their lifetime with the company; 14. Customer value proposition – Creating a compelling purchase motive 15. Diffusion of innovation – Launching new products and services 16. Directional policy matrix – How to prioritize segments or new ideas 17. Disruptive innovation model – Identifying unique ways of beating the competition 18. Edward de Bono’s six thinking hats – Brainstorming problems and generating new ideas 19. EFQM excellence model – Improving an organization’s quality and performance 20. Four corners – Analysing competitor strategies 21. Gap analysis – Improving areas of weakness in a company 22. Greiner’s growth model – Recognition and transition through different phases of company growth 23. Kano model – Identifying purchase motivations 24. Kotler’s five product levels – Adding value to a product or service 25. Market sizing – Assessing the size and value of a served or potential market 26. Maslow’s hierarchy – Differentiating market positioning 27. McKinsey 7S – A company ‘health check’ audit tool 28. Mintzberg’s 5Ps for strategy – Devising a competitive strategy 29. MOSAIC – Setting objectives for current and potential opportunities and how to reach them 30. Net Promoter Score® – A tool for driving customer excellence 31. New product pricing (Gabor–Granger and van Westendorp) – Pricing new products 32. Personas – Improving the focus of marketing messages 33. PEST – Assessing four major macro factors that shape a company’s future 34. Porter’s five forces – Assessing five economic factors for competitive intensity 35. Porter’s generic strategies – Pinpointing the strongest competitive position 36. Price elasticity – Outlining opportunities for raising or lowering prices 37. Price quality strategy – Guiding a company’s pricing strateg 38. Product life cycle – Determining a long-term product strategy 39. Product service positioning matrix – Positioning products according to quality and service value 40. Segmentation – Using customer groups to gain competitive advantage 41. Service profit chain – Connecting employee satisfaction and performance with company profits 42. SERVQUAL – Aligning customer expectations and company performance 43. SIMALTO – Identifying the customer value placed on product or service improvements 44. Stage gate new product development – Planning the development and launch of new products and services 45. SWOT analysis – Analysing growth opportunities at product, team or business level 46. System 1 and System 2 thinking – Identifying the emotional forces that drive decisions 47. USP – Pinpointing the unique selling point of a product or service 48. Value-based marketing – Adding value to products and services to improve profitability 49. Value chain – Identifying product or service value during the manufacturing process 50. Value equivalence line – Managing price and product benefits in a business strategy 51. Value net – How to benefit from competitor collaboration ER -