TY - BOOK AU - Hollensen, Svend AU - Opresnik, Marc Oliver TI - Marketing: A Relationship Perspective SN - 9781944659622 U1 - 658.8 PY - 2019/// CY - London PB - World Scientific Pub. Co. Inc. KW - Marketing - Management - Relationship Marketing N1 - Preface to the Second Edition Brief contents Detailed contents 1. Fundamentals of Relationship Marketing 2. Situational Analysis in the Marketing Planning Process 3. Strategy Formulation in the Marketing Planning Process 4. Marketing Mix in the Marketing Planning Process 5. Implementation and Controlling in the Marketing Planning Process ER -