TY - BOOK AU - Dunstan, Annabel AU - Osborne, Imogen TI - The People Business: How Ten Leaders Drive Engagement Through Internal Communications SN - 9780749479718 U1 - 658.45 PY - 2017/// CY - London PB - Kogan Page Limited KW - Organizational change N1 - Stories From The Coalface 1. Telephonic Digital: How a culture of openness and transparency ensures that employees feel constantly up-to-date with internal change and the impact of external influences in a highly regulated business 2. Managing and measuring employee engagement: Experience in a competitive industry sector with traditionally high levels of staff turnover 3. Grant Thornton: How the evolution of an authentic internal voice is helping to drive essential change in an increasingly turbulent and challenging climate for business leaders 4. BG Group: How your ‘employer brand’ is a dynamic and innovative power tool to unite a global workforce throughout corporate change 5. GE Capital: How a coaching culture is helping a finance company to embrace major change and extract maximum value from face-to-face communications in a global structure 6. Heathrow Airport: How one organization is effecting major cultural change and developing a new generation of leaders by empowering its people to understand their own strengths-and align themselves with company values 7. Just: How a brave and bold approach to internal communications is supporting a merger at 8. The Institute of Internal Communication: How a professional body is leading the way in setting 21st century standards for excellence in internal communications and importance of driving change from the inside 9. April Six: How team building and connected leadership are helping a service business to go global without losing sight of core values that are being driven from the very top 10. Natural England: How strong story-telling, data and insight are helping to confirm IC as enabler, not mail box, at one government agency ER -