TY - BOOK AU - Kotler, Philip AU - Keller, Kevin Lane TI - Marketing Management SN - 9789332557185 U1 - 658.8 PY - 2016/// CY - Noida (U.P.) PB - Pearson Education Ltd. KW - Marketing - Management N1 - Part I: Understanding Marketing Management 1. Defining Marketing for the New Realities 2. Developing Marketing Strategies and Plans 3. Creating Long-Term Loyalty Relationships Part II: Capturing Marketing Insights 4. Collecting Information and Forecasting Demand 5. Conducting Marketing Research Part III: Connecting with Customers 6. Analyzing Consumer Markets 7. Analyzing Business Markets 8. Tapping into Global Markets Part IV: Building Strong Brands 9. Identifying Market Segments and Targets 10. Crafting the Brand Positioning 11. Creating Brand Equity 12. Addressing Competition and Driving Growth Part V: Creating Value 13. Setting Product Strategy 14. Designing and Managing Services 15. Introducing New Market Offerings 16. Developing Pricing Strategies and Programs Part VI: Communicating Value 17. Designing and Managing Integrated Marketing Communications 18. Managing Mass Communications: Advertising, Sales Promotions, Events and Experiences, and Public Relations 19. Managing Digital Communications: Online, Social Media, and Mobile 20. Managing Personal Communications: Direct and Database Marketing and Personal Selling Part VII: Delivering Value 21. Designing and Managing Integrated Marketing Channels 22. Managing Retailing, Wholesaling, and Logistics Part VIII: Conducting Marketing Responsibly for Long-Term Success 23. Managing a Holistic Marketing Organization for the Long Run ER -