TY  - BOOK
AU  - Christensen, Clayton M.
TI  - The Innovator's Dilemma: The Revolutionary Book That Will Change the Way You Do Business
SN  - 9780062060242
U1  - 658.4 
PY  - 2011///
CY  - United States
PB  - HarperCollins Publishers Inc.
KW  - Management - Customer Services
ER  -