TY  - BOOK
AU  - Hill, Dan
TI  - Emotionomics: Leveraging emotions for business success
SN  - 9780749461898
U1  - 658.0019 
PY  - 2010///
CY  - United Kingdom
PB  - Kogan Page Ltd.
KW  - Customer Services
KW  - Market Research
ER  -