TY  - BOOK
AU  - Johnson, Clive
AU  - Keddy, Jackie
TI  - Managing Conflict at Work: Understanding and Resolving Conflict for Productive Working Relationships
SN  - 9780749459529
U1  - 658.4053 
PY  - 2010///
CY  - United Kingdom
PB  - Kogan Page Ltd.
KW  - Interpersonal Communication
KW  - Management Techniques
ER  -