TY - BOOK AU - Johnson, Clive AU - Keddy, Jackie TI - Managing Conflict at Work: Understanding and Resolving Conflict for Productive Working Relationships SN - 9780749459529 U1 - 658.4053 PY - 2010/// CY - United Kingdom PB - Kogan Page Ltd. KW - Interpersonal Communication KW - Management Techniques ER -