TY  - BOOK
AU  - Cooper, Caroline
TI  - Creating Service Superstars: A Manager's Guide to Building Your Team's Confidence, Initiative and Commitment to Creating a Memorable Customer Exper
SN  - 9780995618329
U1  - 649.8 
PY  - 2016///
CY  - United Kingdom
PB  - Naturally Loyal
KW  - Ind1 Naturally Loyal Publications 11-Dec-2017
ER  -