TY  - BOOK
AU  - Bhote, Keki R.
AU  - Galvin, Robert W.
AU  - Forwarder
TI  - The Ultimate Six Sigma: Beyond Quality Excellence to Total Business Excellence
SN  - 9780814406779
U1  - 658.562 
PY  - 2002///
CY  - New York
PB  - Americal Management Association
KW  - Process Control
KW  - Six Sigma
ER  -