TY  - BOOK
AU  - Ober, Scot
AU  - Newman, Amy
TI  - Communicating in Business with Course Mate
SN  - 9789386650641
U1  - 651.74 
PY  - 2017///
CY  - Delhi
PB  - Cengage Learning India Pvt. Ltd.
KW  - Commercial correspondence - Business communication
N1  - Part 1: COMMUNICATING IN BUSINESS: THE FOUNDATIONS
1. Foundations of Business Communication.
2. Intercultural and Team Communication.
3. Interpersonal Communication.
Part II: DEVELOPING YOUR BUSINESS WRITING SKILLS.
4. The Process of Writing.
5. The Process of Revision.
Part III: WRITTEN COMMUNICATION.
6. Writing Positive and Neutral Messages.
7. Writing Persuasive Messages
8. Writing Bad-New Messages
Part IV: WRITING REPORTS
9. Planning the Report
10. Report Writing
Part V: ORAL AND EMPLOYMENT COMMUNICATION
11. Oral Presentations
12. Employment Communication
ER  -