TY  - BOOK
AU  - Evanschitzky, Heiner
AU  - Iyer, Gopalkrishnan R.
TI  - E-Services
SN  - 9783835008014
PY  - 2007///
CY  - German
PB  - DUV
KW  - Business and Economics
KW  - Marketing
N1  - Springer - E-Book
UR  - http://dx.doi.org/10.1007/978-3-8350-9614-1
UR  - http://link.springer.com/openurl?genre=book&isbn=978-3-8350-0801-4
ER  -