TY  - BOOK
AU  - Laughlin, Sara
AU  - Wilson, Ray W.
TI  - The Quality Library: A Guide to Self Driven Improvement, Better Efficiency and Happier Customers
SN  - 9788184082463
U1  - 025.1 
PY  - 2009///
CY  - New Delhi
PB  - Indiana Publishing House
KW  - General
KW  - Library Science
ER  -