TY - ADVS TI - Innovations in Customer Value Addition: A Global Perspective by Dr. Balachandran U1 - DCP00021 PY - 2004/// CY - Ahmedabad PB - Ahmedabad Management Association N1 - For view this video please copy following URL in browser mms://10.1.7.184:82/ID/DCP00021.asf Dr. Balachandran Kellogg School of Management, USA July 23, 2004 ER -