TY - BOOK AU - Roberts, Lon TI - Process Reengineering: The Key to Achieving Breakthrough Success SN - 9780074623749 U1 - 658.4063 PY - 1994/// CY - New Delhi PB - Tata McGraw-Hill Publishing Company Ltd. KW - Executive Management N1 - Process Reengineering Philosophy; Possibilities and Pitfalls, Process Reengineering Framework; Opportunity Assessment; Planning the Process Reengineering Project; The Process Reengineering Team; Process Analysis; Process Design; Risk and Impact Assessment; Planning and Implementing the Transition; Tracking and Measuring Process Performance; Advanced Tools and Techniques; Case Profiles ER -