TY - BOOK AU - Zairi, Mohamed TI - Total Quality Management for Engineers SN - 9780884151500 U1 - 658.4013 PY - 1991/// CY - London PB - Gulf Publishing Company KW - Management N1 - The Engineer and TQM : A Positive Link The Pioneers of TQM Defining TQM : The Philosophy Defining TQM : The Systems Defining TQM : Tools and Techniques Total Preventative Maintenance for TQM Total Safety Systems for TQM Essentials of TQM : Leadership Essentials of TQM : Customer - Supplier Chains Essentials of TQM : Continuous Improvement Concluding Remarks : Implementation , Costing and Measurement Issues ER -