TY - BOOK AU - Arnold, Kenneth L. TI - The Managers Guide to ISO 9000 SN - 9780029010358 U1 - 658.5620218 PY - 1994/// CY - New York PB - The Free Press N1 - ISO9000 Quality System Contract Review Design Control Document control Purchasing Purchaser-Supplied Product Product Identification and Tractability Process Control Inspection and Testing Nonconforming product Corrective Action Handling Storage, Packaging and Delivery Quality Records Internal Quality Audits Quality Related cost Considerations Quality Evaluation Quality Policy ER -