TY - BOOK AU - Dilworth, James B. TI - Production and Operations Management: Manufacturing and Services SN - 9780071125932 U1 - 658.5 PY - 1993/// CY - New York PB - McGraw-Hill, Inc. N1 - Fundamental Material Zeroing Operations Operations Strategy Forecasting Demand Planning and Controlling Operations Planning for Operations and Capacity Overview of Materials Management Managing Independent - Dim and Inventory Managing Dependent - Demand Items and Capacity Scheduling and Controlling Manufacturing Just-in-Time Manufacturing or Manufacturing Excellence The Nature and Scheduling of Services Scheduling and Controlling Projects Total Quality Management Statistical Quality Control Design of operation Systems Facility Location Layout of Facilities Design and Manage for Technological Advantage Job Design Work Measurement and Compensation The Future: Global Competition and Continous Improvement ER -